The region of your IP address(es) used to log into the Mega/Queen account must remain consistent. If our Risk Team detects a change in region, they may reach out to you to confirm and request proof, such as a plane ticket, passport stamp, or live video from the location. This measure is in place to protect you from third-party vendors. If you anticipate traveling, kindly notify our support team beforehand to keep us informed and prevent interference from our end.

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